Frequently Asked Questions
How can I sign up for a share?
How do I sign up for the Healthy Food for All program for low-income households?
What is the Finger Lakes Fruit Bowl, and how can I sign up for that?
What is the Winter CSA and how can I sign up for that?What is biodynamic farming?
How much food is in one share?
If you receive a delivery share, or if you are a winter share member, we will pack a half bushel box for you which will have 8 or so different vegetables in it. If you pick your share up from the farm during the growing season, you can pick and choose what you want for the week, with your total share volume being 1 paper grocery bag full (as a visual). U-Pick is in addition to your regular share. If you pick up your share from the farm during the growing season, please check the chalkboard first to see what is limited!
Do you sell half shares? Can I split my share with someone else?
No, we don't sell half shares, and we strongly discourage share-splitting. Our share is meant to supply either one household OR a maximum of two adults in separate households with plenty of produce for one week's meals. One of the beauties of our particular CSA share is that within this framework, members are encouraged to take whatever they need for that week ("take what you want, but eat what you take that week!"). The share may appear to be very large if you watch what a big household takes, but the actual size of the share is flexible according to what people need. So, don't feel pressure to take more food than you need, and don't elevate that pressure by sharing it with another household (unless the two households together consist of only two adults). We won't be able to continue to offer the "take what you'd like" feature of CSA pick-up if non-authorized share-splitting occurs.
How much is my montly payment, and when is it due?
Initial payments (due at sign-up) are as follows:
Healthy Food For All: $52.
Farm and Pressbay Alley pick up: $120.
Group Delivery (Mama Goose, Fall Creek, etc.): $155.
Home/office Delivery: $205.
Subsequent payments for all pick-up and delivery options are $105 due June 15, July 15th, August 15th, and September 15th. Healthy Food for All payments are $52 each time.
Where do I mail my payment?
Our address is:
The Full Plate Farm Collective, LLC
P.O. Box 6898
Ithaca, N.Y. 14851
please make checks payable to: Full Plate
What if I am having trouble making my monthly payment, or my circumstances have changed?
Your agreement with us is for the entire season. However, life happens, and we are fully aware of that!
Please call or email Sara sooner than later - we can work something out for sure. DO NOT just stop coming and expect that we will stop counting on you to pay for your share. If we can't work anything else out, we can offer your share to someone on the wait list. Most likely we can make arrangemnts for you to keep getting it.
Do I have to bring my own bags to the farm?
When are the U-Pick patches open to members?
Anytime! Really, anytime of the week, and anytime of the day. The first time you come to U-Pick, please come during a regular pick-up time (3-7pm Wednesdays at Stick and Stone, or 10-2 Saturdays at Three Swallows) so that Sara can lead you through an orientation. After that, you can help yourself! U-Pick is included in your share - there is no additional cost.
What are the specifics on the Stick and Stone pick-up?
Stick and Stone Farm, 1605 Trumansburg Rd. (rt. 96) Ithaca
Weds. 3-7pm, inside barn
U Pick always open
Contact: Sara 379.2866
What are the specifics of the Pressbay Alley pick up?
Pressbay Alley, 116 W. Green St, Ithaca
Thursday 4-7pm, in the parking lot
Contact: Sara 379.2866
What are the specifics of the Three Swallows pick-up?
Three Swallows Farm, 24 Nelson Rd. Ithaca
Sat. 10am-2pm, inside barn
U Pick always open
Contact: Sara 379.2866
Can I pick up at another place than where I signed up?
Yes but....Please let Sara know in advance (Monday by 5pm).
If you normally get a boxed share and would like to pick up at the farm for a week, please e-mail Sara by Monday of that week so that we don't pack you a box.
If you regularly pick up your share at the farm and would like to go to the other farm for a week, please e-mail Sara by Monday of that week.
If you normally pick up your share but you would like it boxed and delivered somewhere, please email Sara a week ahead of time.
We harvest before each pick-up and delivery day, and need to know how many to harvest for.
What if I can't make my pick-up?
If you know ahead of time that you are not going to be able to make your pick up please email Sara.
If life happens in all its glory and you don't make it in time please, see the specific guidelines for your pick up or delivery place.
What if I am going to be out of town and will miss pickup up my share?
Please email Sara and let her know. You can send a friend or family member in your place, or we'll work out a time/way to make up your missed week(s).
Can someone else pick up my share?
Sure. Just have them sign in under your name, and introduce themselves to Sara if they'll be picking up your share at the farm. She'll show them the ropes.
What are the specifics of the Fall Creek group delivery site?
Fall Creek group delivery is held at 527 N. Aurora St.
Contact: Rob Morache: firstname.lastname@example.org or 342-3559
Thursdays 4-8 p.m. If you are late your box will be inside the yellow door next to the office.
If you do not pick up your share by Friday at 3 p.m it will be donated.
Please return empty boxes when you pick up your full one.
What are the specifics of the Mama Goose group delivery site?
Mama Goose offers it's store as a group delivery site to our members.
Where: 430 W. State St
When: Thursdays between 3-7 p.m. If you do not make it on Thurs. they will hold your box (not refrigerated) until noon on the following Friday. After that it will be given away.
Please break down your box as per the instructions in this FAQ section and leave it behind the church pew when you pick up your full box.
If you need something please ask at the counter in the store. please be respectful of the fact that Mama Goose and employees offer this service as community effort, and they do have customers to serve. Thanks!
What if my veggie box was not there?
If you receive a delivery share, it comes boxed in a 1/2 bushel waxed box on Thursdays. If you do not receive one, please call Sara: 379.2866
We will make sure to get it to you!
What if my bread/fruit/CSK was not there?
How do I contact the delivery driver?
Our deliveries are done in house. Please give Sara at call at 379.2866.
What if I am late picking up my group delivery box?
If you know ahead of time that you will not make it to pick up your box in time please email Sara.
If life happens in such a way that you don't have too much warning, please see the information on your specific site.
How do I open my boxed share without ripping the box?
Your share is packed in a 1/2 bushel waxed box. These boxes cost over a dollar a piece and are good for 4-5 uses if they are handled properly. Squeeze the top flap back until the tabs release from the side slits. DO NOT PULL STRAIGHT UP ON THE BOX - have some patience, the food will wait for you! If you are doing it right, it won't tear. Please flatten the box (doing the same thing to the bottom of the box) and leave it the following Thursday where Garden Gate delivery left your full box the week before. We will reuse them for as long as we can. They are not recyclable at the curb b/c of the wax! Check out this VIDEO on how to break down a box.
How can I get more involved in the CSA and local food?
Email Sara, the Full Plate coordinator, and let her know you're interested! There's always lots to do!
Email Liz at Cooperative Extension and let her know you're interested. She helps with the Healthy Food For All program, runs the Buy Local campaign, and lots of other stuff!
Share your enthusiasm - be generous with your ideas, recipes, and your love of local food!
What is Sara's phone number and when can I reach her?
You can call at anytime, but please reserve middle of the night inquiries for email communication only. Sara's number is (607) 379 - 2866.
What is this vegetable and how do I use it?
Everyone has this question at some point, you're not alone!
Sara's weekly newsletters (during the CSA season) are a great resource for recipes and ideas. Have a specific question? Don't hesitate to e-mail Sara!