Frequently Asked Questions
ABOUT THE SHARE
ABOUT THE SHARE
How much food is in one share?
QUANTITY
One share is meant to supply two adults or a family household for a week.
Please DO NOT take food for canning and preserving.
VARIETY
We work to give the best variety we can by including 8-10 vegetables each week.
U-pick crops available in addition to the weekly share.
Do you offer different share sizes?
No. By offering only one share we are able to lower our administrative inputs and keep our costs to you lower!
Do you offer half shares?
No, see above.
Can I split a share?
BOXES
You may split a boxed share as you please.
FREE CHOICE
We strongly discourage share-splitting at free choice pickups, it's easy to take advantage. One of the beauties of our CSA is that members may take whatever they need for that week on an honor system. We won't be able to continue to offer free choice pick-up if share-splitting occurs.
MISSING SHARES - vacations, schedule conflicts, etc.
MISSING SHARES - vacations, schedule conflicts, etc.
Can I pickup somewhere other than my designated pick-up site?
FREE CHOICE - YES
If something comes up last minute, just go to another day's pick up (W 3-7 @ Stick and Stone, Th 4-7 @ Press Bay, S 10-2 @ Youth Farm)
BOXES - NO
But, if you let us know ahead of time, you may double up another week in the season!
You must email Molly by Monday at 5pm of the week that you want to hold delivery to do this.
OR, Consider having a friend our house sitter pick up your share.
What if I am late picking up my share?
What if I am late picking up my share?
FREE CHOICE
Come to another day's pickup! Or, be in communication. Call or email Molly to make a plan! She can leave a box.
BOXES
please communicate with your site host directly!
Can someone else pickup my share?
Can someone else pickup my share?
FREE CHOICE - yes!
Just have them sign in under your name, and introduce themselves to Molly. She'll show them the ropes.
BOXES - Yes!
Just have them check off under your name
What if my share isn't there?
What if my share isn't there?
If you're not sure if you are in the right spot check the Group Site Details page, your share should be waiting for you in a 1/2 bushel waxed box on Thursdays.
If you're sure your share isn't there call Molly right away and we will make sure to get it to you! We keep extra shares until Friday at noon.
PICKING UP
When do I pick up my FREE CHOICE PICKUP share?
Farm pickups happen once a week at each location
(W 3-7 @ Stick and Stone, Th 4-7 @ Press Bay Court, S 10-2 @ Youth Farm)
When do I pick up by BOXED SHARE?
When do I pick up by BOXED SHARE?
Boxed shares are delivered on Thursdays and must be picked up by Friday at noon. Please note most sites are NOT refrigerated. Check the group site details page for details.
What does my share come in?
What does my share come in?
FREE CHOICE
Free choice share size is about one paper grocery bag full but please pack in your own reusable bags!
BOXES
Boxed shares come in reusable 5/9 bushel wax coated boxes.
U-PICK INFO
What are the U-Pick hours?
7 days a week during daylight hours!
Where are the U-picks and what's in them?
Can I use the U-Pick
BOXES
How the heck do I open these boxes without ripping them?
Squeeze the top flap back until the tabs release from the side slits. DO NOT PULL STRAIGHT UP ON THE BOX, the food will wait for you! If you are doing it right, it won't tear. When you are done, please flatten the box doing the same thing to the bottom of the box.
What do I do with my old boxes?
UNFOLD them and bring it back to your pickup spot! These boxes cost over a dollar a piece and are good for several uses if they are handled properly. You're also welcome to drop them off at Stick and Stone Farm. We will reuse them for as long as we can! They are not recyclable because of the wax!
PAYMENTS
Is there an Earlybird Discount
For the summer CSA, we offer a $20 discount to returning members paying in full before March 31st. Or, forego your discount and we'll donate $20 to Healthy Food For All.
How much are monthly payments?
SUMMER - $120 ($56 for HFFA)
WINTER - $105 ($55 for HFFA)
See the Summer CSA or Winter CSA page for payment information.
What if I am having trouble making my payments?
Life happens, we get it! Please call or email Molly sooner than later - we can work together and figure something out. Your agreement with us is for the entire season, DO NOT just stop coming and expect that we will stop counting on you to pay for your share - just be in communication and we'll work it out :)
Why do you prefer checks?
Where do I mail checks?
FULL PLATE
Checks should be made out to Full Plate Farm Collective
FRUIT BOWL
Checks should be made out to Finger Lakes Fruit Bowl.
You may NOT combine your fruit and veg payments into one check, Fruit Bowl is a separate business.
Shared envelope is fine!
BOTH
Mail to:
PO Box 6898
Ithaca, NY 14850
My question wasn't answered... how do I get in touch with you?
My question wasn't answered... how do I get in touch with you?
Contact Molly at [email protected] or call 607.379.2866. She's happy to help!